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Error code · Microwave

Maytag Over-the-Range Microwave Demo Mode: dOn and dOff

Demo Mode on a Maytag over-the-range microwave and hood combination is a showroom setting, not a failure. If the mode was recently turned on or off, dOn or dOff shows in the display, and a d…

Low risk · DIY check OK
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Code
Demo Mode
Appliance
Microwave
Brand
Maytag
Warranty
30-day workmanship

What Demo Mode means

Demo Mode on a Maytag over-the-range microwave and hood combination is a showroom setting, not a failure. If the mode was recently turned on or off, dOn or dOff shows in the display, and a d icon lights up when it is active. In demo mode the display and keys respond, but the microwave does not cook the way you expect. It can be switched on by accident with a keypad press. The exact steps are in the manual that came with your model.

Common causes of Demo Mode

  • Demo mode switched on by holding the 3 key with the door open
  • Demo mode left on from a store display or a previous owner
  • Keypad pressed by accident
✓ One safe check you can try

1. Look for the d icon or a dOn or dOff message in the display. 2. Check the manual that came with your model for the exact steps. 3. To switch demo mode on, the method is to open the door, hold the 3 key for five seconds until the d icon shows, then press START within five seconds. Use the manual to switch it off. 4. Close the door and test with a cup of water.

! Why to stop there
  • If the microwave still does not heat after demo mode is off, the problem is not the mode.
  • We then test the door switches, the control and the heating circuit.
  • You see a written price first, and we tell you plainly if an older microwave is not worth repairing.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Demo ModeDemo Mode questions
Why does my microwave not heat in demo mode?

Demo mode is a display setting for showrooms, so the microwave goes through the motions without heating as you would expect. Turn the mode off using the steps in the manual.

What does dOn mean?

dOn appears when demo mode has just been turned on, and dOff appears when it has just been turned off. The d icon in the display shows the mode is active.

Can it turn on by itself?

It needs a keypad sequence, so it is usually switched on by a stray press or left over from a display. If it will not turn off, call us.

Book a visit

Still unsure about Demo Mode?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 936-6390