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Error code · Refrigerator

Maytag Refrigerator Display Reading COOLING OFF: Cooling Turned Off

COOLING OFF on the display of a Maytag side-by-side refrigerator, such as the MSB26C6MDM, or a French-door bottom-freezer model, such as the MFX2570AEM, means cooling has been switched off on the control. While it is off,…

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Code
Cooling Off
Appliance
Refrigerator
Brand
Maytag
Warranty
30-day workmanship

What Cooling Off means

COOLING OFF on the display of a Maytag side-by-side refrigerator, such as the MSB26C6MDM, or a French-door bottom-freezer model, such as the MFX2570AEM, means cooling has been switched off on the control. While it is off, neither the refrigerator nor the freezer cools. The setting is meant for cleaning or moving, so it is easy to leave on by mistake. You see the words on the screen and notice food warming up, which makes it worth fixing quickly.

Common causes of Cooling Off

  • Cooling switched off by a button combination
  • Setting changed during cleaning or a move
  • Control that will not take the change
✓ One safe check you can try

1. Check your Quick Start Guide or owner's manual for how to turn cooling back on, since it varies by model. 2. A common method uses the LOCK and MEASURED FILL buttons held together for 3 seconds. 3. Confirm COOLING OFF disappears from the display. 4. Give the refrigerator time to cool. 5. Check the food, and move it elsewhere if it feels warm.

! Why to stop there
  • If the words stay on after the correct steps, the control may not be accepting the change, and we test it.
  • We confirm the compressor and fans start once cooling is on.
  • The price is written and agreed before we start.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Cooling OffCooling Off questions
Is COOLING OFF a failure?

No. It is a setting, and the refrigerator is doing what it was told. Turning cooling back on normally brings the unit back to life without any repair.

How did it get turned off?

Usually by a button combination pressed while cleaning or moving the refrigerator. Children or a curious guest can also trigger it, so check the control panel lock afterward.

What if the food is already warm?

Turn cooling on right away and watch how the temperatures recover. Judge the food carefully, use the freezer contents first if they feel soft, and discard anything that looks or smells spoiled.

Book a visit

Still seeing Cooling Off?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 936-6390