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Error code · Washer

Maytag Neptune Washer Code tE: Sump Thermistor Reading Outside Normal Range

tE is a temperature message from the Maytag Neptune 27-inch front-load washers, the MAH8700A and MAH9700AW series. The control sees an abnormal high or low temperature, or an abnormal resistance, at the sump thermistor, the small…

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Code
tE
Appliance
Washer
Brand
Maytag
Warranty
30-day workmanship

What tE means

tE is a temperature message from the Maytag Neptune 27-inch front-load washers, the MAH8700A and MAH9700AW series. The control sees an abnormal high or low temperature, or an abnormal resistance, at the sump thermistor, the small temperature sensor in the bottom of the tub area. Because the control uses that reading to manage water temperature, a bad reading can interrupt the cycle. Neptunes are an older platform still in many Houston homes, and we repair them.

Common causes of tE

  • The sump thermistor reading out of range
  • Wiring or a connector between the thermistor and the control
  • The control board input, after the sensor tests good
✓ One safe check you can try

1. Cancel the cycle and let the washer rest. 2. Check that both water taps are open and supplying water. 3. Run a short cycle to see whether tE comes back. 4. Do not open the cabinet to reach the sensor.

! Why to stop there
  • An out-of-range reading can come from the sensor, its wiring or the control
  • We measure the sensor's resistance on the washer, which needs it opened up and powered down
  • The price is in writing before work, and we say plainly when an older Neptune is not worth the repair
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Washer codes

uLMaytag Bravos Washer Code uL: Unbalanced Load, Correction Routine Running Wash Light On or FlashingMaytag Top-Load Washer Wash Light On or Flashing: Water Level Not Changing Ofb or uLMaytag Top-Load Washer Code Ofb or uL: Load Out of Balance, Hands Needed oLMaytag Top-Load Washer Code oL: Load Too Large for the Tub PFMaytag Washer Code PF: Cycle Interrupted by a Power Failure Rinse Light OnMaytag Top-Load Washer Rinse Light On: Spray Rinse Is Running SdMaytag Bravos Washer Code Sd: Suds Reduction Routine at the End of the Wash Sensing or Fill LightMaytag Top-Load Washer Sensing or Fill Light: Auto Sensing Is Measuring the Load
tEtE questions
What is a sump thermistor?

It is a temperature sensor at the bottom of the tub area. tE means its temperature or resistance reading is abnormally high or low, so the control cannot trust the water temperature.

Does tE mean the water is too hot?

Not necessarily. The reading could be abnormal because of the sensor or its wiring, even when the water is normal. That is why it needs testing.

Can a Neptune still be repaired?

Often yes. We test, give a written price first, and say plainly when it is not worth it. Our repairs carry a 30-day workmanship warranty.

Book a visit

Still seeing tE?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 936-6390