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Error code · Refrigerator

Maytag Refrigerator Lights On But Not Cold: Showroom Demo Mode

A Maytag refrigerator with an electronic display, such as the MSB26C6MDM side-by-side, can be in demo mode, also called showroom mode. In that mode the display and lights run so a store can show off the…

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Code
Demo / showroom mode (display and lights work, no cooling)
Appliance
Refrigerator
Brand
Maytag
Warranty
30-day workmanship

What Demo / showroom mode (display and lights work, no cooling) means

A Maytag refrigerator with an electronic display, such as the MSB26C6MDM side-by-side, can be in demo mode, also called showroom mode. In that mode the display and lights run so a store can show off the controls, but cooling is disabled and the compressor is not running. Owners describe it as a refrigerator with the lights on that stays warm. It is a setting, not a broken part, and the way out varies by model.

Common causes of Demo / showroom mode (display and lights work, no cooling)

  • Demo or showroom mode switched on
  • Mode turned on by a button combination after a power cycle
  • Cooling disabled for another reason if demo mode is not the cause
✓ One safe check you can try

1. Check the owner's manual for the way to leave demo mode on your model. 2. Follow those steps exactly. 3. Look for the display to show normal temperatures. 4. Listen for the compressor and fans to start. 5. Give the refrigerator time to cool, and move perishable food to another cooler in the meantime.

! Why to stop there
  • If the refrigerator is still warm after demo mode is off, the problem is elsewhere in the cooling system, and we test it.
  • We check the control, fans and compressor start in turn.
  • You hear the cost in writing before we begin.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Demo / showroom mode (display and lights work, no cooling)Demo / showroom mode (display and lights work, no cooling) questions
Why are the lights on but nothing is cold?

Demo mode powers the display and lights while turning cooling off. If you bought the refrigerator as a floor model or a button combination was pressed, this is likely.

How do I turn demo mode off?

The method differs by model, so use your owner's manual. Once it is off, the compressor should start and the temperatures begin to fall. Give the refrigerator several hours before judging the result.

What if it still will not cool?

Then something besides demo mode is wrong. We check the control, fans and compressor start, and explain what we find with a written price before any repair, so you can decide.

Book a visit

Still seeing Demo / showroom mode (display and lights work, no cooling)?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 936-6390