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Model library · Maytag Refrigerator

MSB27C2XAM

Maytag MSB27C2XAM Refrigerator Service

Most common issues on this model

  1. Ice buildup behind the freezer rear panel
  2. Fresh-food side that freezes or runs too warm
  3. Dispenser that leaks or drips after use
  4. Compressor and fans that almost never shut off
  5. Control that does not respond to temperature changes

Here we are working with a Maytag side-by-side refrigerator, MSB27C2XAM, which is also listed as MSB27C2XAM00. The freezer door stands beside the fresh-food door, and dispenser versions deliver ice and water through the door.

In a Houston kitchen this refrigerator typically sits in a cabinet opening with little room at the sides, so airflow around the condenser matters. We start by cleaning and checking the condenser and its fan, then move to the defrost system if the freezer wall frosts. An electronic control runs the defrost cycle on refrigerators of this type, so we test the sensor and the heater before replacing the control itself.

A revision ending can change what fits, which is why the plate inside the cabinet is read before a part is purchased. You approve a written price first, and our labor is under a 30-day warranty.

Key features

  • Maytag side-by-side refrigerator
  • Ice and water served through the door on dispenser versions
  • Door bins that hold tall bottles and gallon jugs
  • Electronic defrost control
  • Also listed as MSB27C2XAM00
MSB27C2XAMMSB27C2XAM questions
Can the defrost control on an MSB27C2XAM be tested without replacing it?

Yes. A meter test of the defrost heater and the thermostat or sensor, plus watching whether the control starts the cycle, shows which part failed. Only that part is replaced.

Why does my side-by-side freeze the lettuce?

Usually too much cold air is entering the fresh-food side. We check the air damper, the temperature sensor and the control setting, because a stuck damper or a wrong sensor reading is a common cause.

Do MSB27C2XAM and MSB27C2XAM00 take the same parts?

They are the same base model with a different ending, so many parts match, but revisions can differ. The data plate settles it, so we check it before placing an order.

Book a visit

Book repair for your MSB27C2XAM

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.