Error code · Washer

Maytag Neptune Washer Code Dc: Spin Speed Held Back by an Uneven Load

Medium · inspection needed

Code: dc
Appliance: Washer
Brand: Maytag
Warranty: 30-day workmanship

What dc means

The dc code on a Maytag Neptune 27-inch front-load washer, the MAH8700A and MAH9700AW families built around 2005 to 2006, tells you the drum never got past 400 rpm because the load was out of balance. The control holds the spin down to protect the machine, so clothes come out wetter than normal and the washer may shake or thump. These are older Neptune models that are still in many homes. You see dc on the display near the end of a wash.

Common causes of dc

Unbalanced or oversized load
Washer not sitting level on the floor
Drum support parts that no longer damp the movement

✓ One safe check you can try

1. Stop the washer and open the door once the drum has stopped. 2. Spread the clothes loosely around the drum. 3. Take out very heavy or bulky items, or add a few light items to balance a single heavy one. 4. Run a drain and spin. 5. If dc returns with a small, even load, check that the washer sits level and call us.

! Why to stop there

If dc repeats with an even load on a level floor, the drum supports or the motor drive need checking.
Worn supports are a normal result of age on these older washers.
We tell you plainly if a repair is not worth it, and quote in writing first.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Washer codes

Sensing or Fill LightMaytag Top-Load Washer Sensing or Fill Light: Auto Sensing Is Measuring the Load SrMaytag Neptune Washer Code Sr: System Relay Problem Sud or SdMaytag Washer Code Sud or Sd: Too Many Suds, Extra Rinsing Under Way tEMaytag Neptune Washer Code tE: Sump Thermistor Reading Outside Normal Range uLMaytag Bravos Washer Code uL: Unbalanced Load, Correction Routine Running Wash Light On or FlashingMaytag Top-Load Washer Wash Light On or Flashing: Water Level Not Changing Ofb or uLMaytag Top-Load Washer Code Ofb or uL: Load Out of Balance, Hands Needed oLMaytag Top-Load Washer Code oL: Load Too Large for the Tub

dcdc questions

Is dc a serious problem?

Often it is just an uneven load. Rebalance the clothes and try again. If it keeps happening with small, even loads, the drum supports or the drive may be worn.

Why are my clothes still wet?

The washer limited the spin because the load was unbalanced, so less water was removed. Rearranging the load and running another spin usually helps a great deal.

Can an uneven floor cause it?

Yes. A washer that rocks on an uneven floor struggles to spin evenly. Check that all feet touch the floor and the machine does not wobble.

Book a visit

Still seeing dc?

A technician diagnoses it on site and gives you the price in writing before any work starts.

(713) 936-6390