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Error code · Washer

Maytag Bravos Washer Code dU: Lid Will Not Unlock Under Weight

The dU code on older Maytag Bravos top-load HE washers means the lid cannot unlock. The washer detected excessive weight on the lid, such as a basket of laundry resting on it, and the lid lock…

Low risk · DIY check OK
Code
dU
Appliance
Washer
Brand
Maytag
Warranty
30-day workmanship

What dU means

The dU code on older Maytag Bravos top-load HE washers means the lid cannot unlock. The washer detected excessive weight on the lid, such as a basket of laundry resting on it, and the lid lock stays engaged. Bravos washers are older models still in many homes. It is not a sign of a failed part. You see dU on the display and cannot open the lid until the weight comes off and the code is cleared.

Common causes of dU

  • Laundry basket or other weight on the lid
  • Lid lock that stays engaged after the weight is removed
  • Lid latch or switch that is worn
✓ One safe check you can try

1. Take everything off the lid, including any basket of laundry. 2. Press Pause/Cancel once to clear the code. 3. Try opening the lid. 4. Close the lid and run a short cycle to check that it locks and unlocks. 5. If dU returns with nothing on the lid, call us.

! Why to stop there
  • If dU returns with a clear lid, the lock mechanism or switch may be worn, and we test it.
  • We repair these Bravos washers, and we tell you plainly if a repair is not worth it.
  • The price is written first.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
dUdU questions
Why can't I put a basket on the lid?

Weight on the lid can keep it from unlocking, which triggers dU. Keep the lid clear while the washer runs, and use a nearby surface for baskets.

How do I clear dU?

Remove the weight and press Pause/Cancel once. After that, the lid should unlock and open normally, and you can restart the cycle if the load still needs washing.

What if dU keeps coming back?

With a clear lid, the lock or its switch may be wearing out. We can test it and give you a written price before replacing anything.

Book a visit

Still unsure about dU?

A technician diagnoses it on site and gives you the price in writing before any work starts.